Digital delivery with Swiss Post With IncaMail or digital letter

IncaMail is the secure email service for confidential and legally valid electronic communication. Every exchange is documented in a tamper-proof protocol and creates audit-proof traceability. IncaMail is recognized as a secure platform in the Swiss eGovernment environment.

• Address type: e-mail address
  
  

• Delivery channel: Encrypted e-mail

• Recipient set-up:  The recipient needs a valid email address and can be asked to create a free IncaMail account the first time they receive a message 

   

• Proof of delivery; time stamp and signature on acceptance, confirmation of delivery, confirmation of non-retrieval (after 7 days)

The digital letter is the electronic evolution of the traditional letter. Documents are transmitted digitally and can be delivered digitally or by post, depending on the recipient's preferences. This means that recipients can be reached reliably regardless of their level of digitization.

•  Address type: Physical address
  
  

• Delivery channel: Swiss Post digital mailbox or physical letter box 
  
  

• Recipient set-up: None - Switzerland-wide reach, with physical fallback 
  
  

• Proof of delivery; time stamp and signature on acceptance, confirmation of delivery and confirmation of acceptance for postal letter, confirmation of non-call-off (after 7 days)